InfoLib Privacy Policy

This Privacy Policy explains how InfoLib LLC (“InfoLib,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information when you use infolib.org, related pages, accounts, applications, communities, and services (collectively, the “Services”).

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked with a person or household. This Policy does not apply to third-party websites, services, or platforms that maintain their own privacy practices.

Depending on how you use the Services, we may collect the following categories of information:

• Account information: a username, display name or other account identifier, password or authentication credential, and an email address if you choose or are required to provide one for a particular feature.
• Billing and transaction information: subscription status, plan, transaction identifiers, and limited billing details. Payment-card information may be processed directly by a payment service provider rather than stored by InfoLib.
• Information you provide: support requests, feedback, survey responses, community posts, watchlists, dashboards, trading-journal entries, preferences, and other content you submit or save through the Services.
• Device and network information: IP address, browser type, internet service provider, platform, device type, operating system, unique device or account identifiers, and similar technical information.
• Usage information: login and logout activity, pages and features used, clicks, settings, timestamps, referring pages, and similar interaction data.
• Cookie and local-storage information: identifiers and settings used to maintain sessions, remember layouts, preserve preferences, understand usage, and support site functionality.

We collect information directly from you when you create an account, configure or save a dashboard, subscribe, contact support, submit feedback, answer a survey, participate in a community, or otherwise provide information through the Services.

We also collect information automatically when you use the Services through cookies, local storage, logs, pixels, and similar technologies. These technologies may collect device, network, session, and usage information and may remember your layouts or preferences between visits.

We may receive information from service providers and third-party or connected services that you choose to use with InfoLib, subject to your settings and the third party’s privacy practices.

We may use personal information to:

• Provide, operate, maintain, personalize, and improve the Services.
• Create and manage accounts, saved layouts, watchlists, journals, subscriptions, and other requested features.
• Process payments, administer subscriptions, prevent fraud, and maintain transaction records.
• Respond to support requests, feedback, complaints, and other communications.
• Understand how the Services are used, troubleshoot problems, conduct quality control, and develop new features.
• Protect users, enforce our Terms, detect abuse or security incidents, and comply with legal obligations.
• Send service-related messages and, where permitted, promotional communications. Where consent is legally required, we will request it separately.

If information is required to provide a feature and you do not provide it, that feature may be delayed, limited, or unavailable.

InfoLib uses cookies, local storage, and similar technologies to provide essential functionality, keep users signed in, remember layouts and preferences, measure performance, maintain security, and understand use of the Services.

You may be able to control cookies through your browser settings. Blocking or deleting cookies or local storage may cause saved layouts, sessions, preferences, or other features to stop working correctly.

We do not sell personal information and do not share personal information with other organizations for their own direct-marketing purposes.

We may disclose personal information to:

• Service providers: companies that help us host, secure, support, analyze, communicate, process payments, or otherwise operate the Services.
• Connected services you approve: messaging, social-media, or other services you choose to connect or use as part of the Services.
• Professional advisers: auditors, attorneys, accountants, insurers, and consultants where reasonably necessary.
• Government and legal recipients: law enforcement, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, security, users, or the Services.
• Transaction parties: potential or actual buyers, sellers, investors, lenders, or advisers in connection with a merger, financing, restructuring, sale, bankruptcy, or transfer of all or part of our business or assets.

We require service providers to use personal information only for authorized purposes and to apply appropriate safeguards. We may use aggregated or de-identified information that does not reasonably identify you for lawful business purposes.

We retain personal information while your account is active or while needed to provide the Services. Afterward, we retain information only for as long as reasonably necessary to:

• Answer questions, complaints, disputes, or claims.
• Maintain business, transaction, security, and compliance records.
• Demonstrate fair treatment and enforce agreements.
• Meet legal, tax, accounting, regulatory, or reporting obligations.

Retention periods vary by information type and purpose. When information is no longer reasonably necessary, we will delete, anonymize, or securely isolate it, subject to technical limitations and legal requirements.

We use administrative, technical, and organizational safeguards designed to protect personal information against accidental loss and unauthorized access, use, alteration, or disclosure. Access is limited to people and service providers with a legitimate need and appropriate duties of confidentiality.

No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. We maintain procedures for responding to suspected security incidents and will provide notices to affected individuals or regulators when legally required.

You may manage certain account details, saved information, subscription settings, and communications through the available account or browser controls. You may unsubscribe from promotional email using the instructions in the message, while service and account communications may continue when necessary.

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of certain personal information, or to object to or withdraw consent for certain processing. These rights may be subject to exceptions and identity verification.

To make a privacy request, use the support or contact method published on infolib.org. We will respond as required by applicable law.

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected such information, we will take reasonable steps to delete it. A parent or guardian who believes a child under 13 provided personal information should contact us through the method published on the Site.

This Privacy Policy was published and last updated on July 13, 2026.

We may update this Policy from time to time by posting a revised version on the Site. We may also provide notice through the Services or by email when appropriate. Review this page periodically to stay informed about our privacy practices.

Questions or requests regarding this Privacy Policy may be submitted through the support or contact method published on infolib.org.